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Surrey Downs Homecare Ltd. logo with stylized house and heart icon.
DOWNSVALE

Compassionate Care. Delivered at Home.

Home Care in Dorking
& Surrounding Areas

Supporting your loved ones with safe, reliable and person-centred care in the comfort of their home. Trusted local carers available 24/7.

📞 Call Us Now 📅 Book Free Assessment
✔ CQC Registered ✔ Trusted ✔ Local ✔ 24/7 Support

Stay Independent

Remain in the comfort of your own home

Person-Centred Care

Tailored support that respects your choices and routine

Experienced Carers

Kind, reliable and fully trained professionals

24/7 Support

We’re here whenever you need us, day or night

Call us now 01306 775829

Home Care Services in Dorking

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Call us now: 01306 775829

Why Choose Surrey Downs Homecare?

When someone you love needs extra support, you want a team that treats them with the same care and respect you would. That’s exactly what we aim for. As a local home care agency based in Dorking, we’re here 24/7, including bank holidays, to make life easier and safer for your family.

We take time to understand your loved one’s routines, preferences and personality, so their care plan genuinely feels personal. Whether it’s help with personal care, dementia support or short-term reablement after a hospital stay, we build everything around what works best for you. Family are always involved in decisions, and where possible, we ensure a small, familiar team of carers visit regularly for true continuity and comfort.

Our carers live in and around Mole Valley, so they know the area well and can respond with a friendly, local touch. It’s care that feels steady and dependable, exactly what families need when facing uncertain moments.

What families value most:

  • CQC-registered home care agency
  • Flexible support; hourly visits, overnight care and live-in options
  • DBS-checked carers with ongoing training
  • A Free, no-obligation care assessment at home or by video
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Our Home Care Services

We believe that exceptional care is never one-size-fits-all. We work with you to create a completely personalised support package, designed to meet specific needs and preferences. This could range from a single weekly visit for companionship to comprehensive live-in or 24-hour care, ensuring your loved one can continue to live happily and safely at home.

Personal Care

We provide dignified support with essential daily routines to help maintain independence and wellbeing. Our careful assistance includes washing, dressing, toileting, and continence care, as well as safe moving and handling to help your loved one get in and out of bed or move around their home with confidence.

Dementia & Alzheimer’s Care

Our experienced team provides compassionate, specialist support for individuals living with dementia. We focus on familiar routines, gentle memory prompts, and meaningful activities to reduce anxiety and promote a sense of calm. We work to help your loved one remain in the comfort of their own home, where their memories are cherished.

Companionship & Social Activities

Combating loneliness is a vital part of care. Our carers are wonderful companions, offering friendly conversation, sharing in hobbies, enjoying a walk in the local park, or accompanying your loved one on trips to the shops or a favourite café for a cup of tea.

Medication Assistance

We provide reliable prompts and support to ensure prescribed medication is taken safely and on time. Our carers offer gentle reminders and assistance, helping to manage complex schedules and provide peace of mind for the whole family that this important task is being handled correctly.

Home From Hospital

The transition home after a hospital stay can be daunting. Our short-term, reablement-focused care is designed to help your loved one regain their confidence and independence. We provide practical support with daily tasks and encouragement, helping them to recover their strength and settle back in safely.

Live-In Care & Overnight Support

For those who need constant companionship or more intensive support, we offer round-the-clock care solutions. A carefully matched carer can live in the home or provide overnight support, offering reassurance and assistance throughout the day and night, from sleep-in nights to waking care.

Domestic Support & Household Duties

We help keep the household running smoothly, allowing your loved one to focus on enjoying their day. Our practical support includes light housework, laundry, changing beds, preparing nutritious meals, and helping with the shopping list, ensuring the home remains a clean, comfortable and safe environment.

Day Care Service

Our day care service offers stimulating social interaction and personal care in a friendly, group setting. It provides a welcome break for family carers and a chance for your loved one to enjoy a change of scene, engaging in activities and building new friendships, all while remaining closely linked to our home care support.

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Trusted Home Care in Dorking and Local Towns

As a Dorking-based home care agency, we’re rooted in the communities we serve. Many of our carers live locally, know the area well, and understand the day-to-day challenges families face when a loved one needs extra support. Whether it’s regular hourly visits, companionship or live-in care, we’re close by and ready to help.

Our work spans the whole of Mole Valley and neighbouring towns, so your loved one never feels far from a dependable, friendly face. We aim to keep things simple: clear communication, flexible care plans and a team that treats your family like their own.

Areas we regularly support:

If you’re unsure whether we cover your postcode, just give us a call. We’re always happy to guide you, talk through your situation, and help you work out the most suitable care support for your loved one.

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Map highlighting Dorking, Leatherhead, Reigate, and Fetcham service areas.

How Our Home Care Service Works

We know that arranging care for your loved ones can feel like a big step, so we’ve made our process simple, transparent, and supportive. From our first conversation, we’ll guide you through every step, ensuring you feel confident and heard.

A Free, No-Obligation Care Assessment

It all starts with a friendly, no-pressure conversation. We’ll visit you at home, or a place you feel comfortable, to listen and understand your unique situation. We encourage family members to be involved so we can build a complete picture of the support needed.

Your Personalised Care Plan

Based on our assessment, we’ll create a detailed, person-centred care plan just for you. This includes a full risk assessment and clearly outlines the agreed visiting times, specific tasks, and, most importantly, your loved one’s personal preferences and routines.

Matching You with the Right Carer

This is where we build the foundation of trust. We carefully match you with a DBS-checked and fully trained carer from our local team. We aim for consistency, so wherever possible, you will be supported by a small, familiar team who truly get to know you.

Regular Reviews and Flexible Support

Your needs can change, and so will our support. We schedule regular reviews with you and your family to ensure the care plan is still perfect. We are always flexible and will make any necessary changes to ensure your complete satisfaction.

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Access your Free Care Needs Report Now!

Making decisions about care for an elderly loved one is a difficult decision. To make this decision easier, we have created a FREE online Checklist to help you decide the correct care setting for your loved ones, whether at home or within a care home. By answering these few questions, you will receive your free personalised report. The report will ensure you have considered all the important factors before making this significant decision. Don’t make a care decision without completing this simple Checklist!

  • It takes just 2 minutes.
  • It’s completely free
  • Receive customised results instantly

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Access My Free Care Needs Report

Frequently Asked Questions

We offer a wide range of personalised support to help your loved one live independently and safely in their own home. This includes personal care (such as help with washing and dressing), dementia care, companionship, medication assistance, and domestic support.

We are incredibly flexible. Our care can be tailored to fit your exact needs, from a single 30-minute visit per week to multiple visits per day, or even round-the-clock live-in care. The amount of time we spend with you is entirely based on the care plan we create together to meet your loved one’s needs.

The cost of care is personalised, as it depends on the specific support required and the number of hours of care. We are completely transparent with our pricing. After your free, no-obligation assessment, we will provide a clear and detailed quote with no hidden fees.

Yes. Every member of our team is carefully selected, holds an enhanced DBS certificate, and undergoes our comprehensive training programme. They receive ongoing training and supervision in key areas like dementia care, safeguarding, and moving and handling to ensure they provide the highest quality, safest support.

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