The process includes:
- Completing an application form
- Passing a knowledge and skills test
- Answering interview questions
- Agreeing upon job description
- Completing a practical ability checklist
- Completing an eligibility questionnaire
- Undergoing a Criminal Records Check
- Being checked against the adults’ and children’s barred list
- Completing a health questionnaire
- Providing two written references
Following an appointment, all care staff are provided with induction training in order that they comply with the Health and Social Care Act 2008, Care Act and the fifteen standards in the Care Certificate. The training includes theory, practice, shadowing other staff and field competence to ensure that each carer both understands, and meets, the high expectations that are necessary when caring for clients. Furthermore, care staff receive refresher training on many of the modules on an annual basis.